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Business Development Representative (BDR)

GlossarySales managementUpdated March 23, 2026

Definition
A sales professional responsible for generating new business opportunities through outbound and inbound lead qualification.

A Business Development Representative (BDR) is a sales role focused on creating new business opportunities for an organization. While the terms BDR and SDR are sometimes used interchangeably, BDRs typically concentrate on outbound efforts researching target accounts, crafting personalized outreach, and securing initial meetings with potential buyers.

BDRs operate at the very front of the revenue engine. Their primary responsibility is to identify companies that fit the ideal customer profile and then find the right contacts within those organizations. This requires a combination of research skills, communication ability, and persistence.

The BDR role is often an entry point into a sales career, providing hands-on experience with prospecting, objection handling, and pipeline management. High-performing BDRs develop a deep understanding of buyer personas and learn to articulate value propositions that resonate with different audiences. Organizations that invest in their BDR teams with proper tools and training consistently see stronger pipeline growth.

Key Points

  • BDRs focus on generating new business through outbound prospecting and lead qualification
  • They research target accounts and identify key decision-makers to initiate sales conversations
  • The role builds foundational sales skills that prepare professionals for closing positions

Best Practices

  • Personalize every outreach message based on the prospect's role, company, and industry challenges
  • Track activity metrics and conversion rates to continuously refine your outreach approach

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